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HOME
ABOUT
Ronald McDonald House
Ronald McDonald Family Room
Our Relationship with McDonald’s
Grants and Scholarships
Hopeful Healing Hearts
GET INVOLVED
Volunteer
RMHC MERCH
Ways To Give
Guest Chef Information
EVENTS & NEWS
Red Shoe Shindig
Golf Tournament
Quarterback SACK
35th Anniversary
Meal & Events Calendar
Newsletters
CONTACT
Family Information
Guest Family Exit Survey
R Westfall
2020-10-02T21:56:58-05:00
GUEST FAMILY EXIT SURVEY
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What is the current length of your stay at RMHC?
1 - 3 days
4 - 7 days
8 - 14 days
2 - 4 weeks
1 month or longer
Comfort and cleanliness of your guest room
Very Good
Good
Average
Poor
Very Poor
Satisfaction of meals served
Very Good
Good
Average
Poor
Very Poor
Would you recommend any additional menu items which could provide more comfort?
Effectiveness of transportation schedule
Very Good
Good
Average
Poor
Very Poor
Helpfulness and friendliness of the staff
Very Good
Good
Average
Poor
Very Poor
Ease of referral process
Very Good
Good
Average
Poor
Very Poor
Explanation of House policy/procedures
Very Good
Good
Average
Poor
Very Poor
Overall experience at RMHC of the Southwest
Very Good
Good
Average
Poor
Very Poor
If you received exceptional guest service from any staff member or volunteer, please share that here.
What comments do you have regarding your experience with the policies and procedures during your stay at RMHC of the Southwest?
What information might have improved your stay?
Please indicate the House amenities that you used during your stay.
Dining Area
Family Kitchen
Assigned Room Food Storage
Playroom
Laundry Facility
Hopeful Healing Hearts Garden
Family Courtyard
RMHC Transportation
UMC Transportation Shuttles
Basement Entertainment Area
Living Room
DVD Library
Reflection Room
UMC Family Room
Covenant Family Room
Were there amenities that could have been added to your stay to make it feel more like home or comfortable? What would those be?
Are there other types of programs that you would like to see offered at RMHC of the Southwest? Please feel free to make suggestions.
For each area below, please select the number that best describes how your stay at RMHC affected YOUR family.
I was better able to rest and maintain my physical well-being while my child was receiving medical care.
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Not Applicable/Don't Know
I felt emotionally supported by other families staying in the House, staff and volunteers.
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Not Applicable/Don't Know
RMHC of the Southwest helped my family stay together during a very difficult time.
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Not Applicable/Don't Know
My child's health and well-being were positively affected as a result of our family being able to stay at RMHC of the Southwest.
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Not Applicable/Don't Know
What comments do you have about the impact your stay at RMHC had on your family?
Is there anything else you would like to share with us about your experience at RMHC of the Southwest?
Information provided to RMHC of the Southwest will never be shared.
Please provide a contact name.
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First
Last
Phone
Email
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