Guest Family Exit Survey

What is the current length of your stay at RMHC?

Comfort and cleanliness of your guest room

Satisfaction of meals served

Would you recommend any additional menu items which could provide more comfort?

Effectiveness of transportation schedule

Helpfulness and friendliness of the staff

Ease of referral process

Explanation of House policy/procedures

Overall experience at RMHC of the Southwest

If you received exceptional guest service from any staff member or volunteer, please share that here.

What comments do you have regarding your experience with the policies and procedures during your stay at RMHC of the Southwest?

What information might have improved your stay?

Please indicate the House amenities that you used during your stay.

Were there amenities that could have been added to your stay to make it feel more like home or comfortable? What would those be?

Are there other types of programs that you would like to see offered at RMHC of the Southwest? Please feel free to make suggestions.

I was better able to rest and maintain my physical well-being while my child was receiving medical care.

I felt emotionally supported by other families staying in the House, staff and volunteers.

RMHC of the Southwest helped my family stay together during a very difficult time.

My child's health and well-being were positively affected as a result of our family being able to stay at RMHC of the Southwest.

What comments do you have about the impact your stay at RMHC had on your family?

Is there anything else you would like to share with us about your experience at RMHC of the Southwest?

Please provide a contact name. *

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