CREATING A HOME AWAY FROM HOME FOR FAMILIES:
Private Guest Rooms – All guest rooms are unique, each room offers accommodations for family needs, and have their own bathroom. Wheelchair accessible rooms are also available.
Home Cooked Meals – Our generous community prepares and provides meals, which are served in the dining room. Families may also prepare their own food in our spacious kitchen.
Laundry Facilities – Families may take advantage of the laundry rooms located on the first floor of the House.
Staying Connected – Wi-Fi access is available throughout the House.
Entertainment – Our donors have provided several spaces, including a living room area, a video game room, and an indoor play area to help keep your family entertained during your stay.
How to Stay at the Ronald McDonald House – Please contact your social worker or nurse for a referral to stay at the Ronald McDonald House.
WHAT TO EXPECT
From the moment you enter our doors, we want your family to be comfortable. But most importantly, we want to provide the support needed so that you can focus on the most important thing — your child’s healing.
Eligibility – In order to stay at the Ronald McDonald House, families must live outside Lubbock County and have a child age 21 years or under who is receiving treatment in a local hospital. Criteria for clearing families from our waiting list include distance traveled, seriousness of the illness and completing a background check.
About Our Rooms – The Ronald McDonald House in Lubbock has 17 guest rooms. All rooms are slightly different and are meant to accommodate families’ varying needs. All of the rooms include a private bathroom and a private phone line.
Kitchen Facilities – Each family living at the Ronald McDonald House has access to kitchen facilities and a well stocked pantry. Stoves, refrigerators, freezers, microwaves, cooking utensils and dishes are available.
Cost – We accept donations; however, no family is ever turned away for inability to pay. We also accept Texas and New Mexico Medicaid.
Transportation – UMC has a shuttle that provides transportation to and from the hospital 24/7. The Ronald McDonald House also provides transportation to Covenant Children’s Hospital and University Medical Center on a scheduled basis
You’ll find that when families arrive at our House, they form friendships and share moments with our staff and the other families also facing the challenges of having a sick child. The continued love and support that families experience at the House truly makes a difference.
Once you visit, you are always a part of the Ronald McDonald family.
Please remember to stay in touch with us.
WHAT IS PROVIDED
Bed Linens (Be sure to bring any “favorite” pillows, blankets, stuffed animals, etc.)
Cooking Supplies (Pots, pans, coffee makers, utensils, food, and coffee)
A Daily Evening Meal
NEED A REFERRAL
To get a referral to stay at the Ronald McDonald House, contact a Social Worker at the hospital. For more information, email or call Ronald McDonald House Charities at (806)744-8877 or info@RMHCsouthwest.com.