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Interested in volunteering in Lubbock? Read this!

Volunteer Requirements:

  • An adult must always accompany volunteers under 16.
  • Any volunteer, 18 years and over, is required to have a criminal background check done. The volunteer agrees to pay a processing fee which is subject to change and will be discussed at the time the volunteer begins the application process.
  • All individual and group volunteers will be put through an orientation of their responsibilities before their time volunteering.

House Hours

Individual Volunteers
(Monday – Friday)
9:00 am – 5:00 pm

Group Volunteers
(Sunday – Saturday)
9:00 am – 11:00am
1:00 pm – 3:00pm
4:00 pm – 6:00pm

Family Room Hours

(Sunday – Saturday)
9:00 am – 7:00 pm

Cart with a Heart Hours

(Sunday – Saturday)
10:00am – 12:00 pm
2:00 pm – 4:00pm


Ronald McDonald Family Rooms: (Individuals or Pairs)
Family Rooms are mini–Ronald McDonald Houses and offer all families (local and out-of-town) the opportunity to take a break from the stressful hospital environment. Families are encouraged to come to the Ronald McDonald Family Rooms and enjoy a warm, comfortable setting where they can relax and get something to eat or drink. Volunteers are required to commit to a regular volunteer schedule and incur additional training. This opportunity does require the volunteer to step up. Our Ronald McDonald Family Rooms are staffed 100% by our volunteers. When a shift is not covered, then we are forced to close the doors, thus denying families the services we provide.

In-House Cleaning: (Individuals or Group)
Ronald McDonald House is just that – a HOUSE. We run much like your very own household…only time 17 because that’s how many rooms we have. We need volunteers to help with light household cleaning, organizing closets, separating donations, putting them away, and much more. This is a great individual or group opportunity for volunteers of all ages.

Handy Person: (Individual or Group)
Are you a Mr. or Ms. Fix-it? Then we need you! Volunteers are asked to do light house maintenance. This could be anything from changing lightbulbs to fixing a loose cabinet hinge. This can be on-call or prescheduled maintenance.

Office Assistant: (Individual or Pairs)
These volunteers can commit to a scheduled or on-call service. Some of the duties of a receptionist are to answer phones, open the door, do light housekeeping when needed, and inventory rooms of families checking out of the Ronald McDonald House. Depending on the volunteer’s interests and the needs of the Ronald McDonald House, other duties will also be requested of these volunteers.

Baking Buddies: (Individual or Group)
If you love to bake, we would love to have you use your talents in our kitchen! There is nothing more “home-like” than the smell of freshly baked cookies. This is a wonderful and fun way to incorporate children into the volunteer experience.

Guest Chef: (Individual or Group)
Guest Chefs help to feed the families at the Donald McDonald House. Schedule the meal bring the ingredients to our beautiful, warm kitchen, and cook the dinner together as a group! We have four ovens, two cooktops, two microwaves, and lots of pots and pans to make cooking a snap!

Freezer Friends: (Individual or Group)
Freezer Friends help to fill our casserole freezer to feed our families when we do not have a guest chef dinner provided. Bring the ingredients and schedule a time to prepare the casseroles in our beautiful kitchen – or simply donate a store-bought casserole!

Donation Drivers: (Individual)
The Ronald McDonald House has vehicles that are used for transporting families to/from the hospital, going to pick up supplies, taking families for scheduled trips to Wal-Mart or a grocery store, etc. Drivers sign up for scheduled shifts and/or let us know when they are available for on-call needs to serve as a substitute for the scheduled driver. You must be 21 years or older and have a good driving record.

Of course, you could primarily do mainly one of these jobs or sample all of them until you find what makes you happiest. If you don’t see a job that appeals to your desires, then talk to the Programs Manager so we can find something that best utilizes your talents.

How do I get started as a volunteer? Three Easy Steps!

STEP ONE: Fill in the form below and we’ll reach out to you!

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Where would you like to volunteer?
Today's Date
Date of Birth
Please list organizations served, years of service and duties performed.
i.e.: foreign language, cooking, reception, database, etc.
Employeer, co-worker, friend. No relatives.
Employeer, co-worker, friend. No relatives.
Volunteer Availability - Mornings
Please check all available mornings.
Volunteer Availability - Afternoons
Please check all available afternoons.
Volunteer Availability - Evenings
Please check all available evenings.
At what frequency are you able to volunteer?
If 'other' is selected, please explain at the end of the form in the space provided.
Are you here as a student?

STEP TWO: Contact us to get started, discuss orientation and answer general questions:

In Lubbock:
Please contact the Programs Manager:

Anna Bocanegra

In Odessa:
Please contact the MCH Family Room Coordinator:

Melissa Torres

In Midland:

Please contact the Family Room Coordinator:

Lydia Jacquez

For all Court Ordered Community Service Applications please contact our main office at 806-744-8877.

STEP THREE: Attend an Orientation. Please bring $10 (cash or check) for a background check – this charge ensures a safe place for all families and volunteers.


Make a lasting impact and bring joy to families in need by donating today to The Ronald McDonald House.

Donate Online Now!


Discover the transformative power of volunteering at the Ronald McDonald House, where your time and compassion can make a world of difference in the lives of families in need.

Register to Volunteer!


Welcome to the Ronald McDonald House, a place where families find solace, support, and a home away from home during challenging times.

Learn How We Serve

Lubbock Offices:

Ronald McDonald House
& Administrative Offices
3413 10th Street
Lubbock, TX 79415
office: 806.744.8877
Ronald McDonald Family Room:
Covenant Children’s Hospital
4000 24th Street
Lubbock, TX 79410
First Floor
office: 806.725.5360
Ronald McDonald Family Room:
University Medical Center
602 Indiana Avenue
Lubbock, TX 79409
2nd Floor
office: 806.775.8826

Permian Basin Office:

Ronald McDonald Family Room:
Medical Center Hospital
500 West 4th Street
Odessa, Texas 79761
2nd Floor
office: 432-221-4010
Ronald McDonald Family Room:
Midland Memorial Hospital
400 Rosalind Redfern Grover Pkwy
Midland, TX 79701
4th Floor
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